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"Ordered a watch from your store on 2-12-2010 and received it on 2-18-2010.Thank you for the quick response and fast service again.I could not find the watch at my local H-D shops.Keep up the good work and friendly service."
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By: Richard Willis,TX
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"Thank you so much for the great experience. I have been to my local dealer several times and never feel as welcome as I did the first time I came to Old Fort. The new bike is great. I will be a regular in Fort Smith!"
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By: Shawn Rogers,AR
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"Rode into service area at 8:30am on Mon.,Sept.28,2009, on my way back to Texas, motor running on one cylinder and a charging problem.Tech. replaced regulater and found my power programer had gone bad.Repaired bike and returned at 12:12pm.Thanks for the great service and thanks to the customer that gave up his appointment for my repair. "
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By: Richard Willis,TX
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"just got my first bike took the first ride and i loved it you guys are great thanks cant wait to get to know everyone at old fort thanks "
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By: gerald red oak,OK
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"Best Dealership ever. Best selection of leathers and great girls. Sales very helpful. Thank you so much"
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By: Mike Clarksville,AR
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"I shopped around at SEVERAL different dealerships (OKC, Tulsa, Rogers, Amarillo, Joplin, KC & LR) YOU can not beat the deals at OLD FORT!"
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By: Charles Fort Smith,AR
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"Fantastic dealership was real pleased with the help i got all the way around
Best ive been 2 "
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By: Anonymous Fort smith,XX
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"All of the Staff at Old Fort Harley are great!!! The staff couldnt be any better they are all so friendly and helpful! Cecil is so great at sales and T J is the best in credit. I have bought 3 new Harleys from Old Fort and couldnt be any happier!!! Old Fort and all the staff rock!!! I always tell people to go there and what great service they will get. Thanks for such of a job so well done!!!!!!!!!!!! "
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By: mike Ft Smith,AR
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"Old Fort is the greatest. All of the staff rocks they are so great and helpful any time you walk in the doors you feel like your at home southern hospitality for sure!!!!!!!!!!!!!!!!!! "
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By: mike ft smith,AR
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"BOUGHT A 2007 ULTRA CLASSIC HAD THE DEALER INSTALL TONS OF PARTS. GREAT SERVICE DEPARTMENT , GREAT PARTS DEPARTMENT , GREAT SALES STAFF. JUST WHAT A HARLEY DEALERSHIP SHOULD BE. THE ALSO HAVE A HOG CHAPTER THAT IS A PLEASURE TO BE A PART OF, AND YES I AM A PROUD MEMBER."
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By: DAVID RUSSELLVILLE,AR
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"I had my stator go out while down for the BBB ralley last week and Tim Swindle the service manager got me in right away to get it fixed. I made an appointment that morning and he got me in by 11:00, when I showed up with the bike it went into the shop within 10 minutes of getting there. He suggested a nice place for lunch and beers while we waited. He said it would be about 3 1/2 hours. Randy the mechanic worked through his lunch hour to get her done so we could get back to vacationing. Excellent customer service. The only gripe I have is that I am a HOG member from back to 92 and they couldn't come pick up the bike or didn't have a loaner. What the Hell good is a HOG membership with road side assistance if you are left out on the road to fend for your self. I had to take the battery out of my bike at the camp ground, charge it up all night, then disconnect all the lights so I could make the 50-60 mile trip down to get to the shop. Lucky I had friend along with a tow rope in case I didn't make it.
Regards,
Randy Ascheman
P.S. The HOG membership complaint should have no reflection on the outstanding service supplie by Tim and Randy."
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By: Randy Faribault,MN
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"You got a great place but you could use more parts and accessories there so they didn't have to be ordered. Your parts guys and mechs are great, and your women are hot.....what more can I say."
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By: Frank Fort Smith,AR
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"I was ready to buy a new fatboy, and I mean really quick! Checed with a lot of dealers that were a lot closer to home but ended up making my purchase whith Old Fort Harley. Chris Stem must be one of the best in the business, because she made my dream come true. She went out of her way to help me with my purchase. It was an exciting and very easy transaction. She still keeps in contact to make sure everything is to my liking. A big thanks to Bob in parts too, He was very helpful and knowledgeable and gave a new HD owner enough time to make up his mind. I would recommend Old Fort to anyone wanting to LIVE TO RIDE AND RIDE TO LIVE!"
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By: Sammy El Dorado,AR
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"Great freindly service & ownership. You have the best top notch motorcycle technitions in the area. Keep up the good work Maxie !!! I'm proud for you & am glad Ft.Smith finally did a complete turn around & finally got a good Harley-Davidson dealership.It's about time!!!It's a pleasure buying a new bike from you. Sincerely: Bruce Bradbury"
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By: Bruce Havana,AR
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"Thanks!"
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By: James Mena,AR
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"This was my first time in your dealership. My first contacts were via fax,to get me started down the road to purchase my first Harley. When I arrived to finalize my purchase I was greeted by friendly,helpful staff including the owner him self.In conclusion my dream of owning a Harley Davidson was complimented by the staff of Denny's Harley Davidson of Ft. Smith. Thanks a bunch!!"
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By: Roy Dardanelle,AR
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"We were pretty depressed being so far from home with bike problems until we pulled into your dealership. The shifter linkage had fallen loose and the bike was losing all electrical power at times (even stopped within sight of your dealership). When we stopped, we were greeted by your service staff immediately and they began to work on the bike very soon. Everyone there treated us like family and we knew we were in good hands. Even though the intermittent electrical couldn't be found, the bike hasn't quit again. Just wanted to tell you that we stopped at several dealers on out coast to coast round trip and without a doubt, yours was the very best.
Lloyd and Donna Scott"
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By: Lloyd Powhatan,VA
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