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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Just purchased my first Harley 2011 Road King Classic. Zack, Cecil, Ryan and Mike were all great to work with from giving me a good deal on my old bike to a Super deal on my new bike. I have been a business owner for years and to have this type of great customer service is unreal. If you want a great deal come to Old Fort Harley. Thank you. "
By: Joe    fort Smith ar , AR
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"I can't say enough about the people at Old Fort Harley, just a bunch of great people! Everything was perfect for my first Harley purchase. I did my research, visited a lot of different places, and couldn't find a better deal than right here at Old Fort. The guys and girls at Old Fort Harley made it one of the most memorable days of my life."
By: Jeff    Wister, OK
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"An excellent experience across the board! I could not be more satisfied with the customer service provided by Old Fort Harley and with my Electra Glide Ultra Ltd....put nearly a 1,000 miles on it the first week!"
By: Gary    Fort Smith, AR
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"This one of the easiest and best experiences I have ever had in purchasing a bike. thank you to Bryan and the rest of the staff at Old Fort Harley Davidson. You guys rock."
By: Bill     Gore, OK
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"I enjoyed the way that I was treated when I bought my 2009 883 custom on June 3rd this year. They worked hard on helping me get the financing on it. Everyone in the store and in the service department were very nice and respectful. Thank you all at Old Fort Harley Davidson."
By: paul    sallisaw, OK
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"This is my first Harley purchase, it was a lot easier that expected. Everyone seemed to be, on their A game. I would refer anyone to your friendly staff and salesteam. Thanks Bryan, David Austin"
By: David    Pottsville, AR
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"A special thanks to you and your staff for making my new Harley experience a very special event. Winning my bike through the lottery was special in itself but the time and energy Old Fort Harley staff took in getting me off to the right start was very impressive. Please give my personal thanks to everyone who went out of their way to make this all happen. Being a business owner I recognize professionalism and your staff demonstrates that in everything they do. My sincere appreciation to all of you."
By: David    Mena, AR
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"our entire experience with the dealship has been top notch.came in for a test ride fell in love with the bike and brian and the staff made it happen. been impressed with the follow up and attention to detail after the sale thanks guys"
By: Don    Lamar, AR
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"Everybody at this dealership is beyond friendly they made me feel as if i had known them for years. No pressure selling us the bikes was very patient on us making our decision. Zac was well informed and very helpful in our decision making. Thank you Old Fort Harley"
By: sherri    cameron, OK
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"Have had heart set on harley since knee high to hopper seat, Now 60 yrs young and able to do it, Your staff (Zack) knows their stuff, great job, not pushy, very knowlegable, Thanks Zack, and the rest of the staff that made my day and the rest of my life memerable, Fun times just around the corner."
By: Norman    Van Buren, AR
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"Left a message on the website concerning the extended warranty plan on my 08Nightster. Got a call back within hours with all the information that i need to keep my bike up and running. Again and again you guys and gals at Old Fort have always been very helpful and informative when I needed questions answered. Just wanted to let you know, Thank you! "
By: Robert    Dover, AR
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"Called on Friday the 21st and got an immediate appointment on the 22nd. Mike, Tim and the shop were great as usual. My bike works great now as they diagnosed the problem and replaced the shifter. Zach and Bryan were great in hooking me up with a test ride of the Dyna series. Will be looking to purchase one in the near future. Big thanks goes out to all the folks at Old Fort Harley. Its nice to go into a dealership where they always have time to talk and answer questions. A+++ Treatment! "
By: Robert    Dover, AR
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"Called Old Fort Friday afternoon when installing new exhaust on my 08 Nightster. Mike worked me in for Saturday morning and installed the EFI Super Tuner. My bike works great and the parts person was great help in getting the right fittings and gaskets for the pipes I purchased. Thank you for all your feedback and help. I was a little upset that I couldn't get the fuelpak to fit but the Super Tuner works great in its place and I thank Old Fort and the professionalism that they demonstrated in getting my bike ready to go. Thanks to all the Techs for their help. Again and again Old Fort has proven to be the best Harley shop West of the Mississippi! Rob- US Army"
By: SSG Robert    Dover, AR
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"Wow!!! Have shoped many different dealerships but Old Fort was the best experience I have ever had at a Harley shop. They treated me great and worked with me to get me what I wanted. Even my local shop Pig Trail wouldnt even talk to me. I will never go in there again!! From now on for me and all my friends its Old Fort Harley"
By: Lane     Rogers, AR
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"I decided to learn to ride and began to look for a bike and settled on the idea of purchasing a Sporty 883. Before I got to Old Fort Harley, I'd looked around quite a bit and done my homework, but was not satisfied with my either the price or my interactions with some of the other dealers. I emailed Old Fort on a Sunday with what I was looking for and the fact that I didn't want to be pushed into something I didn't want. Imagine my surprise when on the same day I received a warm, introductory email from Frank promising to get back to me with more details soon. I was impressed--even more so when he really did get back to me. We exchanged several emails, and the next weekend I went down to Old Fort Harley to meet him. The entire shopping/purchase experience was a blast. Everyone at the dealership--from the owners, to the parts guys, and the service folks were funny, warm, patient and thorough. I could not be happier with my experience. Thanks Frank and Old Fort Harley for making my first Harley purchase such a wonderful experience."
By: Cyndi    Fayetteville, AR
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"Brought my 08 Nightster in for the 1000mile service and to have a seal replaced. My appointment was at 1030 but Old Fort worked me in early at 0930 and got me back on the road quick and easily. You guys are the best and have top notch technicians. I will use OLD FORT for all my service, parts and merchandise needs. Thanks to all the Staff and thank you Tim for all your help and kindness. Again thank you for taking care of a veteran and loyal Harley fan. Rob Musgrove US Army"
By: Robert    Dover, AR
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"Ordered a watch from your store on 2-12-2010 and received it on 2-18-2010.Thank you for the quick response and fast service again.I could not find the watch at my local H-D shops.Keep up the good work and friendly service."
By: Richard     Willis, TX
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"Thank you so much for the great experience. I have been to my local dealer several times and never feel as welcome as I did the first time I came to Old Fort. The new bike is great. I will be a regular in Fort Smith!"
By: Shawn    Rogers, AR
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"Rode into service area at 8:30am on Mon.,Sept.28,2009, on my way back to Texas, motor running on one cylinder and a charging problem.Tech. replaced regulater and found my power programer had gone bad.Repaired bike and returned at 12:12pm.Thanks for the great service and thanks to the customer that gave up his appointment for my repair. "
By: Richard    Willis, TX
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"just got my first bike took the first ride and i loved it you guys are great thanks cant wait to get to know everyone at old fort thanks "
By: gerald    red oak, OK
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"Best Dealership ever. Best selection of leathers and great girls. Sales very helpful. Thank you so much"
By: Mike    Clarksville, AR
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"I shopped around at SEVERAL different dealerships (OKC, Tulsa, Rogers, Amarillo, Joplin, KC & LR) YOU can not beat the deals at OLD FORT!"
By: Charles    Fort Smith, AR
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"Fantastic dealership was real pleased with the help i got all the way around Best ive been 2 "
By: Anonymous    Fort smith
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"All of the Staff at Old Fort Harley are great!!! The staff couldnt be any better they are all so friendly and helpful! Cecil is so great at sales and T J is the best in credit. I have bought 3 new Harleys from Old Fort and couldnt be any happier!!! Old Fort and all the staff rock!!! I always tell people to go there and what great service they will get. Thanks for such of a job so well done!!!!!!!!!!!! "
By: mike    Ft Smith, AR
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"Old Fort is the greatest. All of the staff rocks they are so great and helpful any time you walk in the doors you feel like your at home southern hospitality for sure!!!!!!!!!!!!!!!!!! "
By: mike    ft smith, AR
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"BOUGHT A 2007 ULTRA CLASSIC HAD THE DEALER INSTALL TONS OF PARTS. GREAT SERVICE DEPARTMENT , GREAT PARTS DEPARTMENT , GREAT SALES STAFF. JUST WHAT A HARLEY DEALERSHIP SHOULD BE. THE ALSO HAVE A HOG CHAPTER THAT IS A PLEASURE TO BE A PART OF, AND YES I AM A PROUD MEMBER."
By: DAVID    RUSSELLVILLE, AR
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"I had my stator go out while down for the BBB ralley last week and Tim Swindle the service manager got me in right away to get it fixed. I made an appointment that morning and he got me in by 11:00, when I showed up with the bike it went into the shop within 10 minutes of getting there. He suggested a nice place for lunch and beers while we waited. He said it would be about 3 1/2 hours. Randy the mechanic worked through his lunch hour to get her done so we could get back to vacationing. Excellent customer service. The only gripe I have is that I am a HOG member from back to 92 and they couldn't come pick up the bike or didn't have a loaner. What the Hell good is a HOG membership with road side assistance if you are left out on the road to fend for your self. I had to take the battery out of my bike at the camp ground, charge it up all night, then disconnect all the lights so I could make the 50-60 mile trip down to get to the shop. Lucky I had friend along with a tow rope in case I didn't make it. Regards, Randy Ascheman P.S. The HOG membership complaint should have no reflection on the outstanding service supplie by Tim and Randy."
By: Randy    Faribault, MN
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"You got a great place but you could use more parts and accessories there so they didn't have to be ordered. Your parts guys and mechs are great, and your women are hot.....what more can I say."
By: Frank    Fort Smith, AR
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By: Anonymous    
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"I was ready to buy a new fatboy, and I mean really quick! Checed with a lot of dealers that were a lot closer to home but ended up making my purchase whith Old Fort Harley. Chris Stem must be one of the best in the business, because she made my dream come true. She went out of her way to help me with my purchase. It was an exciting and very easy transaction. She still keeps in contact to make sure everything is to my liking. A big thanks to Bob in parts too, He was very helpful and knowledgeable and gave a new HD owner enough time to make up his mind. I would recommend Old Fort to anyone wanting to LIVE TO RIDE AND RIDE TO LIVE!"
By: Sammy    El Dorado, AR
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"Great freindly service & ownership. You have the best top notch motorcycle technitions in the area. Keep up the good work Maxie !!! I'm proud for you & am glad Ft.Smith finally did a complete turn around & finally got a good Harley-Davidson dealership.It's about time!!!It's a pleasure buying a new bike from you. Sincerely: Bruce Bradbury"
By: Bruce    Havana, AR
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"Thanks!"
By: James    Mena, AR
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"This was my first time in your dealership. My first contacts were via fax,to get me started down the road to purchase my first Harley. When I arrived to finalize my purchase I was greeted by friendly,helpful staff including the owner him self.In conclusion my dream of owning a Harley Davidson was complimented by the staff of Denny's Harley Davidson of Ft. Smith. Thanks a bunch!!"
By: Roy    Dardanelle, AR
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"We were pretty depressed being so far from home with bike problems until we pulled into your dealership. The shifter linkage had fallen loose and the bike was losing all electrical power at times (even stopped within sight of your dealership). When we stopped, we were greeted by your service staff immediately and they began to work on the bike very soon. Everyone there treated us like family and we knew we were in good hands. Even though the intermittent electrical couldn't be found, the bike hasn't quit again. Just wanted to tell you that we stopped at several dealers on out coast to coast round trip and without a doubt, yours was the very best. Lloyd and Donna Scott"
By: Lloyd    Powhatan, VA
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